Social Services
Our qualified and registered social workers are trained and equipped to advise you and your family on a variety of issues related to the aged.
If you are not able to come into our offices yourself, please telephone 031 332-3721 and ask for the Intake Social Worker, who will arrange for one of the social workers to visit you at home.
When you have discussed your needs and requirements, your social worker will assist in one or more of the following ways:
- Give you confidential guidance and counsel on any difficulties you may be experiencing.
- Offer you assistance and advice on budgeting and management of finances.
- Provide material help (in special circumstances) in the form of clothing, blankets, food parcels and essential household items. Charges are on a sliding scale according to income.
- Inform you about the variety of accommodation available to the aged in and around Durban, including frail care and assisted living.
- Arrange various services to help alleviate loneliness – in some cases a weekly telephone call or perhaps a volunteer to call on a friendly visit.
- Inform you of TAFTA's service centres, social clubs and support groups.
- Refer you to the Home Based Care Service and/or Meals on Wheels.
- Refer you to other organisations and persons in Durban for assistance.
There is no charge for this consultation/visit.
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